Escalation Support Matrix
The below escalation is strictly related to DLT support and does not pertain to SIM mobility/network related queries.
| Name | When to reach | Contact | Email id |
Group ID |
0- 48 hrs |
9619500900 |
|
Wasim Ahmed |
> 48 hrs |
8722830305 |
|
Rajender R |
> 72 Hrs |
9000540482 |
|
Alexander Mathai |
>120 hrs |
9878672311 |